What I do
Two roles. Six problems I solve, each with what it looks like from your side, what I do about it, and what it has produced before.
As an operating leader: technology portfolio, cost and product value creation
As a product leader: portfolio, pricing, operating model
Where I've done it
- Capital markets and corporate banking: DevOps and public cloud at Scotiabank Global Banking and Markets; four Kondor+ trading systems into one; a fixed-income digital trading desk designed for GBM; corporate lending digitised at DVB Bank.
- Retail banking: application reuse and retirement across 2,000 applications; the stability business case for Canadian Banking; designs for in-branch co-working for head-office staff, cash-free branches with roaming tellers, and decentralised call-centre operations.
- Wealth management: the Global Wealth Management technology strategy at Scotiabank; Wealth's agile transformation and interim DevOps leadership; CRM and client portals at Barclays Capital and DVB Bank.
- Treasury and cash management: product management for treasury and payments, proposed to JP Morgan Chase.
- Insurance: underwriting and independent-adviser workflow digitised at Bupa; an insurer's digital sales channel designed with workflow and an LLM.
- Software companies: how banks and insurers buy, and product strategy for Synopsys, Puppet and GitHub; funding applications for Canadian SMEs through NRC IRAP and an $8M AI Compute Access Fund application for a gene-therapy firm.
- Utilities, facilities and construction: the enterprise IT strategy, AI governance and architecture review at Black & McDonald; capability-based costing for Toronto Hydro's finance team.
- Manufacturing: a Section 46 plastics reporting system for the Canadian Environmental Protection Act.